Manager's Responsibilities Include:

• Provide personal, compassionate, understanding, and fair communication between team members and management.
• Ensure that our customer service standard is being delivered to each and every person that walks through the door.
• Work with and lead your team by example.
• Train and motivate new and existing team members.
• Develop strategies to promote team member growth.
• Salon administration.

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Stylist's Responsibilities Include:

• Greet customers and ensure that our customer service standard is being delivered to each and every person that walks through the door.
• Answer phones and update appointment book.
• Adhere to all state regulations regarding sanitation and cleanliness.
• Become knowledgeable of our retail product line.

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Receptionist's Responsibilities Include:

• Excellent customer service skills.
• Greet and check in all customers.
• Answer the phone and maintain appointment book.
• Manage all aspects of the customer waiting area.

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